Terms of Service

Accounts and authority

You must provide accurate account information, protect access credentials and use the Service only for organizations and data you are authorized to manage. You are responsible for members, roles, employee instructions and connected providers in your workspace.

Service availability and output

Features may depend on external providers and may experience limits, delays or outages. AI-generated output requires review appropriate to the risk. Employra does not guarantee uninterrupted availability, a particular business result, or the accuracy of information supplied by a customer or third party.

Suspension and termination

We may restrict access to protect users, the Platform or third parties, investigate abuse, address payment failure or comply with a valid requirement. Customers may cancel under the Cancellation Policy.

Effective date: 2026-09-10

This Terms of Service explains the rules for accessing accounts, AI employees, integrations, subscriptions and the Platform. It applies to employra.ai, Employra accounts, dashboards, AI employees and related services (together, the “Service” or the “Platform”). “Employra”, “we”, “us” and “our” refer to the public service. This page does not state or imply that Employra is an incorporated or registered company.

Your organization’s responsibility

Organizations using the Service choose their users, business knowledge, employee instructions, languages, communication channels, permissions, retention settings and integrations. They are responsible for having a lawful basis for customer data and communications, providing required notices, obtaining required consent, and applying professional or human review where appropriate.

AI employees and human review

AI output may be incomplete or incorrect. Employra is designed to use approved knowledge, restricted tools, audit records and human escalation, but customers must test each employee before activation and supervise sensitive uses. AI employees must not be presented as licensed professionals and must not make medical, legal, financial, safety-critical or other regulated decisions without qualified human review.

Service providers

The Platform can connect to AI, hosting, database, voice, telephony, messaging, email, calendar, CRM, billing, storage and monitoring providers selected or authorized by the customer. Those providers process information under their own terms and privacy practices. A disconnected provider is shown as unavailable rather than treated as successfully connected.

Security and retention

Employra uses tenant separation, server-side authorization, credential controls, audit logging and operational monitoring in the Platform design. No internet service can guarantee absolute security. Customers should assign minimum roles, protect credentials, review access and configure retention according to their needs and applicable requirements.

Changes

We may update this page when the Service, provider relationships or operating requirements change. The updated date will appear on the page. Material changes may receive additional notice through the Service or an available contact channel.

Contact

Questions and requests may be sent to support@employra.ai. To protect account and personal information, we may request reasonable identity or authorization verification before completing a request.