Communications Consent

Permission and preference

Customers must configure communications only for recipients and purposes they are authorized to contact. Consent records should capture the channel, purpose, source, time and applicable preference. A request to stop must be honored across the relevant workflow.

Emergency and sensitive communications

Employra is not an emergency service. Automated communications should not replace required emergency channels, professional judgment or legally required notices.

Effective date: 2026-09-10

This Communications Consent explains customer responsibilities for permission, opt-out and lawful phone, message and email communications. It applies to employra.ai, Employra accounts, dashboards, AI employees and related services (together, the “Service” or the “Platform”). “Employra”, “we”, “us” and “our” refer to the public service. This page does not state or imply that Employra is an incorporated or registered company.

Your organization’s responsibility

Organizations using the Service choose their users, business knowledge, employee instructions, languages, communication channels, permissions, retention settings and integrations. They are responsible for having a lawful basis for customer data and communications, providing required notices, obtaining required consent, and applying professional or human review where appropriate.

AI employees and human review

AI output may be incomplete or incorrect. Employra is designed to use approved knowledge, restricted tools, audit records and human escalation, but customers must test each employee before activation and supervise sensitive uses. AI employees must not be presented as licensed professionals and must not make medical, legal, financial, safety-critical or other regulated decisions without qualified human review.

Service providers

The Platform can connect to AI, hosting, database, voice, telephony, messaging, email, calendar, CRM, billing, storage and monitoring providers selected or authorized by the customer. Those providers process information under their own terms and privacy practices. A disconnected provider is shown as unavailable rather than treated as successfully connected.

Security and retention

Employra uses tenant separation, server-side authorization, credential controls, audit logging and operational monitoring in the Platform design. No internet service can guarantee absolute security. Customers should assign minimum roles, protect credentials, review access and configure retention according to their needs and applicable requirements.

Changes

We may update this page when the Service, provider relationships or operating requirements change. The updated date will appear on the page. Material changes may receive additional notice through the Service or an available contact channel.

Contact

Questions and requests may be sent to support@employra.ai. To protect account and personal information, we may request reasonable identity or authorization verification before completing a request.